SHIPPING INFORMATION

WHERE DO OUR PRODUCTS SHIP FROM?

Thank you for visiting TopToolOnline!

We offer free shipping to most countries, but some remote areas or countries may require an additional shipping fee based on the package weight and delivery distance. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Our products are shipped from multiple warehouses located around the world. We aim to ship from the warehouse closest to your delivery address to ensure fast delivery.

Note: If a product is out of stock in your nearest warehouse, your order will be shipped directly from our manufacturer in Shenzhen, China to avoid delays.


Listed below is the location of our warehouse and the estimated completion date.

Destination

Warehouse located

Estimated delivery time

North America

CA, US/NJ, US

3-5 Days

Europe

Germany

5-7 Days

UK

Leicestershire, UK

5-7 Days

Australia

Sydney, AU

5-7 Days

Other Countries

Hong Kong / Shenzhen, China

7-15 Days
Note: Delivery times may vary depending on your location and customs clearance procedures.

FAST SHIPPING

Orders are typically processed and shipped within 1-3 business days. Once your order is shipped, we will email you a tracking number so you can monitor your shipment in real time.

HASSEL-FREE RETURNS
Toptool provides 100% customer satisfaction on all of the products we sell. If you are not fully satisfied with a product you purchased directly from Toptool, We will accept a return within 30 days after the date on which delivery of the product is made to you. For more detailed information, please refer to our retrun and refund policy.

SHIPPING COVERAGE


We provide worldwide shipping to most countries and regions. However, please note that some remote or restricted areas are not eligible for delivery, or may require an additional shipping fee. 

We currently ship to the following regions:

  • United States
  • Canada
  • Europe (including Germany, France, Italy, Spain, the Netherlands, etc.)
  • United Kingdom
  • Australia
  • Most countries in Asia
  • Selected countries in South America, Africa, and the Middle East

Restricted or unsupported regions: We do not ship to certain remote or embargoed regions. If your address is in a restricted area, we will notify you after your order is placed or you may see an error at checkout.

If you're unsure whether we ship to your location, please contact our support team (support@toptoolonline.com) before placing your order.